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Terms & Conditions for Malaysia Accounts

French Roulette, Cobra Queen and Live Baccarat sit beside Touch 'n Go, GrabPay, Boost dan FPX, and these Terms & Conditions set the rules for your account, wallet…

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How These Terms Work Here

richdaddy Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This page applies to your account once you accept it, and it sits alongside local law, payment route rules and any written notice we place on the site. If a rule changes because the law changes, the updated wording applies from the stated date. We may

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pause access, ask for more proof, or refuse a request when the details do not match the account or when the law requires it. If you use Touch 'n Go, GrabPay, Boost dan FPX, the transfer record and the account name must line up with the
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terms that apply to you. Any conflict between this page and a local rule is read in favour of the local rule. Keep a copy of the version you accepted so you can compare it later.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT PATHS

Who to Reach About Terms

If a clause is unclear, reach us before you open or continue with an account. We use the same support paths for dispute questions, identity checks and account changes, and we keep…

Live Chat Open chat from the site footer for clause questions, verification updates or a correction request. We keep the thread attached to your account so the next reply follows the same case.

Email Send a written request when you want a record of the terms, a dispute note or an update to personal details. We reply in clear English and may ask for matching proof.

Account Form Use the form inside your profile when you need to update contact details or ask for stored records. The request stays linked to your login history so we can handle it safely.

DATA AND LOGS

How We Handle Account Data

This page is maintained so you can check what applies before you use the account. We keep the wording tied to your login records, support logs and consent settings, while cookies help…

Data Handling

We use the details you submit to create, verify and support your account, then keep only what we need for legal, payment and service records. Sensitive changes are checked before they take effect.

Cookie Use

Cookies help us keep you signed in, remember language choices and show the page state you left. You can clear them in your browser, but some parts may ask you to log in again.

Login Security

We watch for unusual sign-ins and may ask for a fresh check if the device, location or timing looks different. That keeps access tied to you without changing the wording of the terms.

Record Retention

We retain transaction and support logs for the period required by law or dispute handling, then remove or archive them according to our storage rules. That lets us answer later questions with the right history.

Change Requests

If your name, phone number or email changes, contact support from the address on file. We may ask for matching documents before updating the account to avoid mix-ups.

Dispute Contact

For any terms dispute, send the exact clause and the date you saw it. We check written requests in order and reply through the same channel unless you ask for another.

Common Questions About These Terms

These answers cover the main terms questions you may raise before an account is opened or updated. If your situation turns on local law, identity checks or an older acceptance date, the written clause on file takes priority. You can contact support with the exact wording you want checked, and we will reply through the same channel tied to your account.

If local law changes after you accept the page, the new rule applies to your account from the effective date. Where the law does not permit access, we may pause or close access linked to that region.

We keep the details needed to run the account, confirm requests and settle support cases, including login history, transaction traces and message logs. We do not keep more than we need for the purpose stated here.

Send the update from the email or phone linked to your account and name the field that needs changing. We may ask for matching proof before we apply the change.

Yes. Ask support for the version date linked to your account, and we can point you to the wording that was active when you accepted it. That helps you compare any later change.

Payment records help us match the account name, the route used and the time of the request. If a record does not fit the terms or local law, we may hold the request until it is clarified.

Use live chat, email or the form in your profile and quote the clause number or paragraph if you have it. The clearer the reference, the faster we can answer in the same thread.

If you do not accept an update, stop using the account and contact support so we can explain the current wording. Continued use after the stated date means the latest version governs the account.

Terms & Conditions for Malaysia Accounts

Who to Reach About Terms

How We Handle Account Data

Data Handling

Cookie Use

Login Security

Record Retention

Change Requests

Dispute Contact

Common Questions About These Terms

01 Can I use the account if local law changes?

02 What account data do you keep?

03 How do I correct my details?

04 Can I see the version I accepted?

05 How are payment records used in the terms?

06 How do I contact you about a clause?

07 What happens if I do not accept an update?

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